The Dram London Limited Privacy Policy

Our contact details

Name: The Dram London Limited

Address: 7 Denmark Street. London WC2H 8LZ

E-mail: info@drambar.co.uk

The type of personal information we collect

We currently collect and process the following information:

personal identifiers, contacts and characteristics (for example, name and contact details)
email addresses
website user statistics
your purchase, payment and address details
your browser or device information
pages viewed
length of visit

How we get the personal information and why we have it

We collect personal data from your interactions with us, such as when you engage with us online (such as on social media or by using our website), attend at the Dram Bar or when you email us.

We also receive personal information indirectly, from the following sources in the following scenarios:

SendPlus, which hosts and collects data supplied by users of our website

We use the information that you have given us:

in relation to bookings at the Dram Bar
for internal record keeping
to enhance our services
to send promotional materials

We may share this information with

Dram Fam Limited, a company within the Dram Group
social media – Meta etc
Likelihood Creative Ltd
various websites, such as sevenrooms.com, mxwlsn.com, likelihoodcreative.com, google.maps.com and sendplus.com

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are that:

we have your consent. You can remove your consent at any time. You can do this by contacting: privacy@drambar.co.uk
we have a legitimate interests
we have a legal obligation

How we store your personal information

Your information is securely stored.

We keep information provided to us such as names, numbers and email addresses for five years. We will then dispose your information by a data purge.

Changes to our Privacy Policy

This Privacy Policy is subject to change without notice. Please check this page periodically for updates.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@drambar.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@drambar.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk